Thousand Oaks, Inc.     SM

Readmission Rate

"...the best upgrade of your life"

Our results: under 2%                 

Here is a real present for you.  Our readmission rate is under 2 % for our patients even though we treat a wider variety of patients – and more than 50% of our patients are over age 65 with serious medical issues.  We continue to see that our focused care and active intervention generates better outcomes for our patients of any age . That’s 1.99% if we are being specific.  There is a reason we are open 24/7 and you can see in the numbers why we believe most patients get better care at home.   That thought also includes our patients who live alone.  Our staff triages patients well and we are not shy about calling 911 when needed.

Southern CA hospitals               
The typical hospital in Southern California revolves around a 21% readmission rate.  Some of the best hospitals in the Los Angeles have been able to work doubly hard to cut their readmission rates down to about 16% with one exceptional hospital at 6.3%.  We congratulate them for their stellar work.   However their challenge is systemic:  it’s generally bad for really ill people to be around other sick folks.  Stuff happens, and it’s not good.

Meanwhile the national 30-day readmission rates are:

                 24.3%       heart attack
19.9        heart failure
8.2        pneumonia

Lying with statistics
We could take the easy way out  -- but we don’t.   We could make ourselves look better if we only count our patients who are readmitted to a hospital for the exact same problem – but we don’t.    We could do this math quarter-by-quarter to “get past” a time when we had some really ill patients under our care – we don’t.

Here is what we do 
House Call Doctor Thousand Oaks counts our entire patient population, and then tracks every single readmission ever, to any hospital, for any reason.   We feel that’s the toughest standard for us to live up to.  That's how we get to our current readmission rate of under 2%.

Call 805-380-3313      We answer our own phones 24 hours a day.


We are a member of the Conejo Valley's independent physician's association,  a group of highly skilled specialists and primary care providers dedicated only to your needs.